Frequently Asked Questions​

Answers for Parents, Educators, and Learners

Find quick answers to common questions about Positive Prep — including how our courses work, what’s included, and how to access support. Still need help? Contact us and we’ll be in touch.

Positive Prep is an online education hub designed to support students with learning differences, such as dyslexia and ADHD, as they prepare for key transitions — especially into Year 7. Our resources also support parents and educators who want to build confidence, skills, and independence in their learners.

We offer a growing collection of video-based courses and downloadable resources that focus on writing, comprehension, executive function, assistive technology, and the transition to high school. Some courses are self-paced, while others are live or hybrid events with recordings available after.

Once your purchase is complete, you’ll receive an email with your login details. From there, simply log in to your dashboard and you’ll see your enrolled courses. You can start learning right away and go at your own pace.

Unless stated otherwise, access to each course is for 12 months from the date of purchase — giving you plenty of time to revisit lessons and download supporting materials.

Each course page includes a detailed outline and sample content so you can see exactly what’s included. We’re also happy to answer specific questions — just get in touch via our contact form.

Yes. Every course is thoughtfully designed with neurodivergent learners in mind — including clear visuals, structured scaffolding, and real-world examples. We aim to reduce overwhelm and build confidence through supportive, engaging content.

While most students can work through the materials independently, we encourage a parent or educator to check in and support reflection where needed — especially after completing the “Reflect & Apply” tasks included in each lesson.

Yes. Our materials are suitable for both individual learners and small groups. Educators and allied health professionals are welcome to use the content in therapy, tutoring, or classroom settings with appropriate licensing.

We’re here to help. If you’re having trouble logging in, accessing content, or downloading resources, head to our Contact page and we’ll respond as soon as possible — usually within 1 business day.

Absolutely. We’re always working on new content based on what families and educators tell us they need. You can subscribe to our newsletter to be the first to hear about new releases, live events, and free resources.